Shipping & Delivery Policy
At RoysMart, we aim to deliver your orders safely and on time.
1. Shipping Time :
Orders are generally processed within 1–2 business days after confirmation.
Once shipped, delivery usually takes 3–7 business days, depending on your location and courier service.
2. Shipping Charges :
Shipping charges, if applicable, will be displayed at checkout before you place your order.
3. Order Tracking :
Once your order has been shipped, you may receive a tracking link or tracking details through your registered mobile number or email.
4. Delivery Delays :
Delivery times may be affected by unforeseen circumstances such as weather conditions, courier delays, public holidays, or other events beyond our control.
5. Incorrect Address / Contact Details :
Customers are requested to provide a complete and accurate delivery address and contact number. RoysMart will not be responsible for delays or failed delivery caused by incorrect or incomplete information provided by the customer.
6. Cash on Delivery :
Cash on Delivery (COD) may be available for selected locations and products. Availability will be shown during checkout.
7. Contact Us :
If you have any questions regarding your order or delivery, please contact us through our Contact Us page.
RoysMart reserves the right to update this Shipping & Delivery Policy when required.
